10 Steps and a Reality Check for Business

I’ve waited quite a while to write something about a recent situation.  I wanted time to cool off and really think it through before I reacted publicly.  This is a reality check.  I know many will not like what I have to say, but we can’t walk around being dreamers and oblivious to reality if we want to be a success.

A recent well-known photographer put out some sort of steps to success in this industry.  One of the steps bothered me.  It basically said to make lots of friends because friends are how you are going to get business.  Oh really?  So in other words, make a whole bunch of friends and use them?  No thank you.  Is that morally okay?  Use your friends?  I could get into that, but I’m going to bow out of that one because another step really REALLY bothered me.  That step was something like “offer 100 free sessions”.

Let’s discuss free sessions.  Yes, when you first begin as a photographer, you are going to need practice.  Practice on your own family and close friends (if they are okay with it), and practice on your pets, and practice on stationary objects.  You can even practice lighting on your kids’ dolls and teddy bears.  Practice.  Practice.  Practice.  So what happens when you want to build an online portfolio?  Well, I’m sure you have some images from those practice sessions with your friends and your own family, but you can offer portfolio building sessions to strangers, not for free of course because it still costs you.  If you offer free PBing sessions, you are actually paying those people to photograph them because you do have expenses of your own.  That’s really not okay.  The best thing you can do to ensure that you are keeping industry standards high and you aren’t harming the industry when you are PBing is by putting your pricing out there.  Display your “regular prices” and make those prices what a custom photographer’s pricing should be.  How do you come up with your pricing?  We go over that in the workshops, but you can also read all about business management because here’s how it is.  It’s really black and white.  You don’t look at everyone else’s pricing on other websites in your local area.  You also don’t pull them out of thin air. You actually do some math based on equations and your own personal situation that you would know in basic Business Management 101.   I’ll go into that later.

So if you have on one side of your pricing, “regular prices”…. the other side reads “portfolio building prices” where you can give them a hefty discount.  Why should you disclose both pricing structures?  So that everyone knows you are PBing.  Start your business with honesty – it’s a good foundation that you can grow it on.  With PBing prices, they are well aware that you are new and are working on your portfolio but your very low prices are not normal for the industry (thus helping to keep industry standards up) and also they know your pricing is going to change as you finish up your practice and are ready to be a regular business professional.  That leaves no surprises.  Your current PBing clients won’t be mad when you start into regular prices because they know it is going to happen eventually.

Let’s get back to that idea of giving away 100 free sessions.  Do NOT give away 100 free sessions.  That is (I’m sorry, I may get a bit rude here) the dumbest thing I have ever heard.  If you give away 100 free sessions, where will that leave you?  With your starry eyes and delusions of grandeur, you assume that means 100+ people will be turned onto your work, and they will love it so much, they will all become forever clients of yours.  REALITY CHECK:  Get a grip.  Reality is, you are a dime a dozen.  There are thousands of photographers in your own backyard, and chances are, you are not producing pictures that are all that different than what everyone else is producing.  I’m sorry, I know you hate me for saying that.

A year ago, I had that same slap in my face with reality.  I had an art buyer say to me something very close to this after I quoted her industry standard pricing – “I can get anyone to do this for cheap.  Your industry is a mess.”  WOW… yes, that slapped me so hard.   She knew she had the upper hand.  Why?  Because photographers are giving away everything for nothing and the general public knows this.  We are a laughing stock.  Photographers are becoming a joke.  There are people who are just photographer hopping right now, looking for those who are building their portfolios so that they can get something for nothing.

I love my customers.  I have some wonderful full-paying loyal customers.   For every great customer I have, though, I will get some of the craziest inquiries.  Total strangers offering their baby or child to me to photograph for free.  What?   Would you call your local hair salon and say, “Hey, I have some long hair, I’m going to offer you the opportunity to cut it and dye it for free.”  Would you contact your local car dealership and say, “Hey, I have a driver’s license, I’d like to take one of your cars home for free and enjoy it for years.”   It’s not the public’s fault that they get this perception that it is okay to contact photographers and think they are going to get free sessions because yes, they can call around and find a photographer that will do it for free or for very little because the photographers are like vultures – they will do anything to work for free (doesn’t make sense, does it?).   They are being trained to think that photographers really will do anything for a bit of nothing…. because there are so many that are doing just that.

So let’s get back to what would happen if you did give away 100 free sessions.  What would you actually get out of that?   You would work a full year — hours and hours and hours away from your family to go photograph everyone, to edit everything, for what?  For free.  Yes, you will work a full time job for a year for free.  Is that what you want?  What about all the customers you think you will have?  You will have zero.  Okay, maybe you will get 3 customers that come back.  Maybe.  If you are lucky.

But I got all this exposure from giving away all those sessions!   Yeah, you got exposure – bad exposure.   We have a minimum wage in the US for a reason – so that people aren’t taken advantage of, so people can actually make a wage and not be used for free.  You didn’t even have the decency to respect your own self cause you didn’t even pay yourself minimum wage.  Are you that desperate to be liked that you would sacrifice all your time with your family for total strangers?   If you teach the public that they can get it for free, you have devalued your hard work completely.  You have told those 100 people that you are willing to work for an entire year for free, therefore, what you do is not work, and it is not worth a dime.  They will tell their friends what a great deal they got from you.  Now you are nothing but the cheap or free photographer.  That’s not the reputation you want, and your first impression is what is going to last.

What did you just work for?  Pats on the back.  ”Wow, your images are beautiful.”  Why are photographers content to work for only pats on the back?  That is complete lack of common sense.  I have teenagers, and they would never work for pats on the back.  Would you go work at McDonalds for free?  Why not?  If you are willing to run a photography business for free, why wouldn’t you go serve burgers for free?

Let’s go back to your personal teen years.  If you were getting your first job, and your boss said, “oh, we don’t pay in money.  I will just stand there and tell you what a great job you are doing.  That’s okay with you, right?”  You would have never taken that job, now would you?  You have car insurance to pay?  You need to buy clothes?  You need money to go out on dates and socialize, right?  There is no way you would have taken a job just to hear “You do such a great job.”  Then why are you as a photographer, accepting only pats on the back for income?

Oh, you don’t NEED the money?  Your husband pays all the bills?  Oh, let me tell you, you need the money.  You are just not looking beyond today.  Those little kids you have running around?  They are going to cost you so much more as teens.   Braces are around $6,000+ right now.  Sports equipment is not cheap.  Shoes?  Clothes?  They won’t want those Walmart and Target clothes once they hit middle school, and don’t get me started on their appetites! haha!  Every teen needs a computer every few years.  College tuition?  oh my…… Why not start some college funds with that income?  Why not plan some amazing vacations with that extra income that will create amazing memories for your children, if you don’t “need the money”.  Why not put that money in a retirement plan?  You think your marriage is going to last forever?  I hope it does, I really do…. I hope mine lasts forever too…. but reality is, aren’t we at like 50% of all marriages don’t last anymore?   Please think beyond today and don’t get wrapped up in being paid with pats on the back – your own kids won’t accept that type of payment either when they get their first job.  They are smarter than that.

To wrap up, here are my 10 steps to starting out in business.

1.  LEARN BUSINESS MANAGEMENT.  (yes, I think this is the first thing you should learn, even before your camera so you know what you are getting into).  Read about it, go to classes about it, live and breathe it.   You don’t like business management?  No problem, don’t charge for your work, and do this as a hobby only.  Enjoy it.  If you are in this to be a business, proceed to step 2.

2.  LEARN YOUR CAMERA.  Learn everything about it.  Sleep with it next to you if you have to.  Shoot manual only.  Learn it til you know when you walk into a room what basic F-stop, shutter, and ISO you will need.

3.  LEARN PHOTOSHOP.  Read books.  Watch tutorials.  Learn how to pop an image in PS.  Don’t use it  to fix photos.  If you have to fix it, scrap it.  Reshoot it and shoot it right, then bring it in PhotoShop to pop it.  Do not rely on photoshop actions.

4.  MAKE A BUSINESS PLAN.  Calculate your salary.  Calculate what your yearly expenses will be.  Calculate your pricing for profit.  It’s black and white.  It really is.  The answer is not on someone else’s website.  The answer is not pulled out of thin air.  Your pricing is black and white, calculated from figures that only you know.   You would know exactly what I am talking about if you completed step one.  If you don’t know what I am talking about, go back to step one.

5.  GET LEGAL.  Get a sales tax ID, get a business license, acquire insurance (liability and malpractice), an accountant, and a lawyer.  Have your lawyer draw up contracts and any additional legal documents you will need.  That costs money?  Of course it does.  Do you think running a business is going to be free?  That’s why you charge money as a business – enough money to turn a good profit – to cover your salary AND business expenses.

6.   LEARN LIGHTING.  Learn how to shoot in other lighting conditions, not just natural light.  Learn off camera flash or strobes.  I know some of you are going to fight me on that one, but you really need to be able to know how to shoot in ANY condition even if you prefer natural light.  That’s what a professional does – they know their craft, and they are not willing to stop learning.

7.  PUT OUT YOUR SHINGLE.  Create a website.  Design business cards.

8.   BUY A BACKUP CAMERA.  *gasp*, that’s a lot of money!!!  Yeah, it is…. and you are charging money, so you are a professional, and you should have already built that expense into your pricing and your business plan, shouldn’t be a surprise, and shouldn’t be a financial hardship either.   That’s why it is so important to plan your business, not just jump into it.  Professionals don’t show up on the job without having a backup in case something goes wrong.  Your clients rely on you to complete a task and produce a product.

9.  EMBRACE YOUR COMMON SENSE.  Learn quickly that the internet is only about 10% reality when it comes to the photography industry.  That amazing photographer that is touring the world year round teaching workshops and talks about their 6 children and the fact that their husband works too?  Don’t expect to learn how to run a real portrait business from her or him.  They are not running one themselves.  Common sense.  You can’t be running a portrait business and taking care of 6 children AND touring the world at the same time.

10.   HAPPY BUSINESS MANAGEMENT!   You thought I was going to say Happy Shooting, right?  Well no, 85% of what you are going to do now is business management.  Only 15% of what you do from here on out will be actually taking pictures.  Try to come to terms with that at the very beginning, and you won’t be in for disappointment.

 

…..and because I don’t have any photos of Mother Theresa, I figured I would share the cutest puppy in the world…. ;)  

 

 

 

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86 Comments

  1. Posted April 11, 2012 at 1:34 pm by LORISSA FARR | Permalink

    Well said !!!!!!

  2. Posted April 11, 2012 at 1:40 pm by Lauren Jenkins | Permalink

    You’re really f*%}}%ing awesome, Jodie.

    I know you didn’t need to take time away from your business to write this or really, any other of the bajillion large pieces of cautionary advice that you’ve written.
    But you do, and it is worth so much more than anything the Rockstars have put out. It is valuable in all industries (know business, know your tools…duh!). Not just our own.

    Anyway… Thank you. You are appreciated.

  3. Posted April 11, 2012 at 2:01 pm by Stacie | Permalink

    I can share a “have a back up camera horror story” in case people don’t believe you.

    I was shooting a bride getting ready. The mirror in my camera flung itself off its moorings and committed mirror suicide. I swapped camera bodies and kept going and the bride never knew.

    That could have been REALLY bad.

    Have a back up. Things only fail when you really really need them not to.

    • Posted April 11, 2012 at 2:07 pm by Jodie | Permalink

      ahhh Stacie – yes, ESPECIALLY for wedding photographers. You can’t go reshoot the day… if something goes wrong, the show MUST go on!

    • Posted April 11, 2012 at 3:06 pm by Cassie | Permalink

      Stacie…I had that happen as well. Sickest feeling in the world being down to ONE camera for a wedding….esp when the mirror (canon factory defect) falls out of a 3 month old camera. Things happen all the time, you don’t want to be technically caught with your pants down on someones biggest day of their life.

  4. Posted April 11, 2012 at 2:11 pm by Kari Coon | Permalink

    Jodie-you rock.

  5. Posted April 11, 2012 at 2:21 pm by Kathleen Dylan | Permalink

    Yes! You hit the nail on the head! Accurate, direct, appreciated!

  6. Posted April 11, 2012 at 2:34 pm by kimberly | Permalink

    Jodie,

    YOur work is beautiful and you inspire me to step it up once again. been struggling in my business due to many factors, but am ready to pull out of the industry for awhile until I make it into a real profitable well run business this year. Sometimes on FB I can see that you deal with many of the same things I do, and am thankful for your voice and your dedication to this industry and keeping it valuable.

  7. Posted April 11, 2012 at 2:36 pm by Amanda | Permalink

    Love this! Thank you…actually opened my eyes on a few things!!

  8. Posted April 11, 2012 at 2:37 pm by Lena | Permalink

    wow – what a great article – so true!

  9. Posted April 11, 2012 at 2:49 pm by Gianna | Permalink

    Your steps are wonderfully written, and so true, but the article rubs me the wrong way a bit. I would have, and DID, take a free job in high school…it was called an internship. I will, and still do, offer free sessions…it’s experience. I’m business, there’s a term called “loss leader”. All the most successful companies have utilized the tactic of steeply discounting a product for the measurable value the sale brings to their company. In a difficult economy to succeed in, I see nothing wrong with giving something away that the people may not be able to afford otherwise and builds valuable experience.

    • Posted April 11, 2012 at 3:06 pm by Jodie | Permalink

      Gianna – If everyone does a “loss leader” to the magnitude of giving away 100 sessions away for free, a cup of coffee at Starbucks will be worth more than a CD of images from that point on. Newbies who have absolutely ZERO knowledge of business management like to make the excuse of “loss leader”(when they hear someone more knowledgeable use that term) with their giving all of it away for free. If you are an educated business owner and know the point of loss leader and are doing “studies” of your own, with your own business that will dictate whether it is worthwhile to you (which I’m guessing you do, Gianna – that you are doing it for the right reasons), that’s a different story. But the average new photographer out there sees someone else offering a discount or something for free, and they think they HAVE to do that, and they don’t understand the inner workings of how to run a business. So until they know the inner workings of business management, they should not even be thinking about a loss leader. It’s like those who want to break the rules of photography but have no clue what the rules of photography are.

    • Posted April 13, 2012 at 3:32 pm by Gina | Permalink

      The reality is, those who go for the free sessions, can’t and won’t be able to afford professional photography. Not now and most likely, not in the future either. You can choose to work insane hours for those people that really can’t afford it or more manageable hours for those families that have a budget for photography. I have learned the hard way. The ‘free’ sessions are not worth it! The only time I shoot for free is when I have donated to a silent auction. (ok, very very close friends and immediate family get it for free) There is no justification for a free session. At least charge some expenses.
      On another note, every time I see a photographer offering a special, I assume they are in trouble and fishing for new clients. I offer discounted holiday sessions once a year and that’s it. Controlled studio lighting and 20 minute sessions-keeps the editing to a minimum. I don’t promise a lot from these sessions-10 images for viewing. You really have to watch out for yourself, because no one else will.
      Overall, great article. I didn’t take offense to any of it. But maybe that’s because I’ve been at it for the past 9 years and I have learned all those lessons the hard way. She is spot on and if you don’t really take these tips to heart, you too, will learn the hard way. Its simple arithmetic.

  10. Posted April 11, 2012 at 2:50 pm by Thereasa Gwinn | Permalink

    Very well said! Free sessions are not free!

  11. Posted April 11, 2012 at 2:52 pm by Joanna Reichert | Permalink

    This is a really excellent article. THIS is the style of language that people really need to hear! And it’s a hard, sometimes lonely road when building up a business – but stuff like this is what helps to keep me going. Thank you!

  12. Posted April 11, 2012 at 2:53 pm by Donna Good | Permalink

    to the point. thanks for the reality check.

  13. Posted April 11, 2012 at 2:59 pm by Kristin | Permalink

    Thank you so much for this. I live near a military base and it seems almost every military wife is now a photographer. I simply cannot compete when they are offering a shoot with ALL of the images from the session on disk with full reprint rights for $25-$50. I’ve tried special sessions at a discount but don’t get any business since I’m not giving everything away for next to nothing. I’ve been told many times that my images are better than the ones these girls produce (many have horrible lighting, are out of focus or are blatant photoshopographers and bad ones at that) but people expect something for nothing. I take classes and read about my camera and how to use it constantly, so I can stay educated and fresh with it.

    • Posted April 11, 2012 at 3:09 pm by Jodie | Permalink

      Kristin, the military bases have run rampant with the amount of MWACs… what amazes me is three years ago, the military base women were giving away the CDs for $200… then it went to $100…then it went to $50…. now it is $25. It’s like two kids sitting across the street from each other selling lemonade…. they reduce the price and then the other reduces the price and then the other does, fighting over clients. It’s absolutely ridiculous. Meanwhile, they are shooting themselves in the foot by doing so. At that point, why not go work at starbucks, it pays more…. :(

    • Posted April 12, 2012 at 3:02 pm by sarah | Permalink

      i think at this point you also have to realize that your client base isn’t the same as those military wives. charge MORE. start attracting clients who will pay for quality. people assume a coach bag is better than a target bag simply because it costs 20 times as much. so charge MORE. get yourself a new target clientele.

    • Posted April 12, 2012 at 4:27 pm by Tiffany | Permalink

      Jodie – BRAVO!!! I see the same crap.

  14. Posted April 11, 2012 at 3:01 pm by Lauren O | Permalink

    Thank you SO much for voicing this. You are an inspiration!

  15. Posted April 11, 2012 at 3:02 pm by Heather | Permalink

    As always, I love this! You always hit the nail on the head and say exactly the right thing :)

  16. Posted April 11, 2012 at 3:04 pm by Abi Ellson | Permalink

    Well said! That article annoyed me so much, even as a newbie myself I was surprised to read such garbage. Love your last comment ;-) x

  17. Posted April 11, 2012 at 3:06 pm by Jan | Permalink

    The photography industry is a “mess” sadly. 900+ “professional” photographers in central Alberta. Some offering 800 photos for $125 dollars. My prices are set by my quality of work and I review my level of work yearly and adjust my prices accordingly. I give myself goals for the year; what areas I would like to improve in. And because I do this, I am forever learning and growing in this profession. I take pride in myself, business and art and if I do “free” work, it is solely for my own personal growth and I make everyone aware if this fact. It may also happen if I am inspired to do a shoot. The option to purchase these photos is offered to any models I may photograph, which they like. They are given a small discount. Again, I do this to learn and grow… For my own purposes. It rarely happens because I do keep busy with clients. I do agree with everything you stated above. And I am sad there are people who now view this industry as a “joke”. It is up to us to turn the negative view to a positive – such as a respected profession. How? By taking pride in ourselves and our work, being a “legit” business and taking the steps to understand all this profession encompasses, inside and out. I’m tired of working my ass off just to make a buck, and I shouldn’t have to justify my prices. It’s called “quality” demand it if you are a client and pay the extra. You won’t be sorry you did. I’m 48 years old and I have been practicing for many years. I love this profession and did not learn from a digital camera. I am sad what the digital age is doing to this wonderful art form. Thank you for getting upset and writing this. And sorry this is so long.

    • Posted April 12, 2012 at 12:52 am by Julie | Permalink

      Jan,
      So I guess shouldn’t leave Nova Scotia to follow my son to Edmonton and become a professional photographer :)
      Offering 800 images for $125 is what I call the “Made in China” mentality.
      I’m afraid the over saturation of photographers are every where. Even in small, rural communities.

  18. Posted April 11, 2012 at 3:06 pm by Kevin Newsome | Permalink

    Wow Jodi, I can’t thank you enough for the time and thought you put into writing this. This is a masterpiece and you deserve a lot of kudos for putting these thoughts in print. (I particularly LOVE #9). Nicely done!

  19. Posted April 11, 2012 at 3:08 pm by Leah Nicole | Permalink

    awesome post, spot on! thanks!

  20. Posted April 11, 2012 at 3:22 pm by Anna | Permalink

    As always you have just the right thing to say Jodi! You still amaze me and I truly look up to you and view you as a role model in this business.

  21. Posted April 11, 2012 at 3:24 pm by Lisa | Permalink

    You are a genius. Keep speaking up!!

  22. Posted April 11, 2012 at 3:32 pm by Laurel Butler | Permalink

    WOW —- amazingly well said.
    THANK YOU!!!!!!!!!!
    Now, get the freaking Public to read, re-read and understand.

    • Posted April 11, 2012 at 10:12 pm by Mick | Permalink

      Get the public to read and understand? I think the public understands very well what they want, and it is doubtful that by reading an article that a consumer will want to spend $1,000 on a prints package when they can get prints for a fraction of the cost. The problem lies not in the photographer’s ability to take photographs, but rather their ability to successfully market and sell their product. Of course it is more work, but what’s the alternative? Cry about how good things used to be? Technology has changed a lot of things and with that it has supplied cheaper goods and services to consumers. Those that are able to market and sell their products despite the ever increasing competitive marketplace will stay in business, and those who can’t won’t. A craft isn’t worth much if you can’t sell it.

      • Posted April 11, 2012 at 10:21 pm by Jodie | Permalink

        Mick, I think she meant get the photographers to read and understand. The public will only buy what they value. If the photographers are devaluing what they do, the public will (and does) as well.

  23. Posted April 11, 2012 at 3:53 pm by Tamra Hart | Permalink

    Thanks for writing this. And double thanks for putting business management first on the list.

  24. Posted April 11, 2012 at 4:05 pm by Melissa Gordon | Permalink

    Love love love this! Thank you for saying it…and posting it!!!

  25. Posted April 11, 2012 at 4:05 pm by Trish | Permalink

    From a military wife who is just starting: I just finished a business planning and developmental course, and just began trying to launch my own photography business in Jan. 2012. Thus far I have done well, but I was using another photographer’s business plan that he swore has worked for him for over a decade. It was no session fee, and price the prints individually. Already in 3 months I learned this deal is NOT going to cut it for me. One, I have a lot of people asking for pkgs. That wasn’t part of his plan. I had to adjust that. Two, this no session fee thing is for the birds. After standing on my feet for 4 hours at a baby shower I decided I definitely needed to set a session fee in addition to print fees. I am holding off on that come June. (Marketing the no session fee thing now as a “launch my business special” and telling EVERYONE upfront, come June, there will be a session fee.) I do NOT like working for free. I want a career in this business because I LOVE it, but that doesn’t mean I want to give away my blood, sweat, and tears. (P. S. $50 for a CD with 10-15 images and full reprint rights is CRAZY!)

    • Posted April 11, 2012 at 4:16 pm by Jodie | Permalink

      Trish – that’s what so many people don’t realize. Just because one person’s business model works for them, does not mean it will work in your market. There are things that are black and white – how to turn a profit is black and white. Math equations don’t lie…. but the actual business model has to change from market to market. I can’t do in-person sales in my MD/DC/VA market. *gasp* I know, how many “rockstars” tout in person ordering only. IT DOES NOT WORK IN MY MARKET. Period. I know my market. So I have to use a different model to insure profit. There is no one-size-fits-all….

  26. Posted April 11, 2012 at 4:21 pm by April | Permalink

    That was a great article you wrote. In my town “photographers” are popping up faster than the flowers. Yes offering sessions for either nothing or dirt cheap. I have lost many sessions due to this, as people like you said above go out and shop for a SALE or FREE. DSLR cameras are affordable now then the internet offers sites like ipiccy.com then we have an instant photographer. I totally understand the business end of it all, my husband is a plaster and has been for 20 years and his business has been become a mockery as well. In the end people will get what they pay for. If only like Laurel said above Now get the public to read and understand.

  27. Posted April 11, 2012 at 4:29 pm by Rita | Permalink

    AMEN to that wow I had to learn this the hard way!!! What IS HE thinking?????

  28. Posted April 11, 2012 at 5:01 pm by Brook Hollis | Permalink

    Jodie oh Jodie…I’ve just recently started following your work but BETTER yet YOUR WORDS of wisdom! Geeze! So refreshing to hear some honestly and no pitter pattering around the truth no matter how uncomfortable it might be. That 1st paragraph resonated…well the whole damn post resonated with me. I’ve been shooting “professionally” which I equate to “doing what I LOVE and also running a business for profits” for nearly 3 years now. The hardest part of this job is learning the hard way ALL THE TIME. I started out by soaking up and learn from those touring photographers that just happened to have a herd of children and ran a HUGE company (all on her own?)…but the only thing I learned was the nagging unconscious need to BUY more stuff…check out THIS vendor…YOU NEED THIS GEAR message…blah blah blah. Getting “real” is a hard pill to swallow, but you and another photographer (Audrey Woulard…what up girl!) have really helped point me in the correct direction. BIG FAT THANKS! Hope to come to a workshop soon and learn even more!

    • Posted April 11, 2012 at 5:05 pm by Jodie | Permalink

      Brook! Audrey started into business right before I did, and yes, she gets it and knows it and if people would just listen to her words of wisdom, they would be better off. I was just on the phone with her the other day. I love her to death! ;)

      • Posted April 11, 2012 at 5:51 pm by Brook Hollis | Permalink

        You know how the husbands can have “man-crushes” on NBA players and such…I kinda have a “WO-man crush” on Audrey! Snicker snicker! She’s dope! Went to her workshop last year…LOVED HER!

  29. Posted April 11, 2012 at 5:06 pm by Joanne Murray | Permalink

    Jodi, You are Right on!!! So Frustrating to be in a business dealing with “free” sessions and cheap or free snapshots everywhere, Unless your portrait art is exceptional and worthy of the investment you will not be able to compete. Set your work above with quality, ART worth the price. Get an education. Charles Lewis webinar in on now. He is a real sales and marketing genius. Learn from REAL pro’s.

  30. Posted April 11, 2012 at 5:07 pm by Ann | Permalink

    VERY good article and some things I need to change for myself. While I have done gift photos for friends and discounted photos for relatives I do charge for my work and offer professional prints. I do however need to brush up and continue to learn more about my camera and editing software. (I use it by practicing but really don’t KNOW the technical aspects) Thanks again for giving me the boost I needed to get at it and make what I do better!

  31. Posted April 11, 2012 at 5:27 pm by Tara McGovern | Permalink

    Jodi, I LOVE YOU for posting this. I have been dying to say some similar things to people and have kept my mouth shut for weeks now. Thank you for keepin’ it real!

  32. Posted April 11, 2012 at 5:30 pm by Trina | Permalink

    Well done Jodie! You are clear precise and informative. I get emails all the time with people wanting a “minute of my time” to tell them how to start my business. My response is that it took me years of formal education and PAID mentorships, I simple cannot help you in a minute. No offense to people new to the industry, but take it seriously, treat it like the profession it once was. The people you mention above with their friends for free crap will burn out in a year and will have a following of people who do not respect their time or talents. I am so happy I came into the industry mid 80″s , medium format, film and my first photography job was for a higher end studio that only hired those with photography degrees. Is was hard work, but no one gave me a magic nugget to success. Do it right and it is a wonderful profession, some of my closest friends and best memories are with my clients. Happy to announce I have been a full time professional photographer since graduating from the Art Institute 25 years ago. My magic nugget to newbies…. follow steps 1-10.

  33. Posted April 11, 2012 at 5:43 pm by natasha | Permalink

    where were you when i started this whole thing 3 years ago. lol.

  34. Posted April 11, 2012 at 5:51 pm by David Grupa | Permalink

    Long, slow clap for this one. To newbies, it may sound harsh, but it’s all true.

    Get your business act together. Learn the craft first.

    Leave “spray and pray” for gardening.

  35. Posted April 11, 2012 at 6:04 pm by amy matthews | Permalink

    I am so glad you had the guts to write this. It needed to be said!

  36. Posted April 11, 2012 at 6:07 pm by Joanna | Permalink

    Thank you. This is very good advice. I think I am on tract but really appreciate all you have said here. Ceci :)

    PS… Love your puppy!

  37. Posted April 11, 2012 at 6:16 pm by Janet | Permalink

    Jodie, saw this article on a link from another photographer and, bam!, does it hit close to home. I am who entered the business, well, back-assward. Clueless about business and naive about pricing. Fair to midland photographically and completely addicted to the ‘pats on the back’ (although I did not realize it at the time. I thought I was “being nice”. ) That being said, I have spent the past few years digging in to learning (business, marketing, customer service, lighting, composition, taxes, Lightroom, Photoshop, etc), made changes, then more changes, then more and will continue to do so (both learn and change). Unfortunately, it also means I am working from a deep hole of my own making. There is nothing quite so discouraging than realizing you work 50-60 hours per week but when your son comes in and tells you there is a hole in the bottom of his tennis shoes, your first thoughts are ‘maybe next week we can squeeze new shoes out of the budget.’ Anyway, I do not share this as a means of seeking pity (none deserved – as I said, it is a hole of my own making), but to lend additional credence to your words. I wish I had read this five years ago, approached it all as a “real business”, laid proper groundwork, sought more education and then got the ball rolling. But I did not, so the ball is now one of knotted string which all must be undone before it is truly useful. Your “song” is one jam-packed with truth, sing it loud!! Thanks.

  38. Posted April 11, 2012 at 6:37 pm by Kristin | Permalink

    thank you, thank you, thank you.

  39. Posted April 11, 2012 at 7:24 pm by Melissa | Permalink

    Wow! Very well written! I wish something like this was around when I first opened my business 1 year ago. I’m not going to lie, I was one of those “freebie” photographers. Mine was for a reason, to give back to the military community. Unfortunately it has come to bite me in the butt because I learned many people didn’t appreciate the “free”. Living on a military base in a very small town, approx 1-3 “photographers” pop up monthly. It’s becoming very frustrating because their low prices are pulling customers away and customers DO NOT understand that cheaper is NOT better! They don’t know how to look for quality work, it’s all about the price and it’s really huriting the more experienced photographers. Thank you for writing this, I was on the verge of dropping my prices just to get business, but I shouldn’t stoop to low prices, I don’t want that kind of clientele.

  40. Posted April 11, 2012 at 7:54 pm by Megan | Permalink

    GREAT article. I, too, am a military wife and am constantly up against all the MWACS in the area; notice I didn’t say “compete.” Where I live, we are not allowed to have our business from home (long story short) and so I rented a studio, pay taxes, got a CA business license, etc. I get annoyed with people who don’t do it the right way, right away. Thanks, Jodie, for saying this. You are GREAT.

  41. Posted April 11, 2012 at 8:01 pm by Richard Daugherty | Permalink

    Bravo, Jodie. You’re dead-on in your analysis. I am forwarding this to all of my close photog friends in the hopes that it will help avert disaster and heartache.

  42. Posted April 11, 2012 at 8:12 pm by Oni | Permalink

    Well….the industry IS a mess.
    And I think you need to look at who the photographer that put out that info is selling to-aspiring photographers. So they are making money off their clientele (not photo clients-photographer clients).
    Are they well known because they are making money, or because they are really good at marketing themselves as awesome photographers, and are using that to “teach” (sell).

  43. Posted April 11, 2012 at 9:02 pm by Joe Barnet | Permalink

    On behalf of our currently crippled industry, thank you for this dose of reality Jodie.
    I heard myself say the same things (in different ways of course) as I read your post. We too do workshops, but it’s not what we do for a living. Just doing one or two local ones and teaching a few classes at a pro camera store every year is almost more than we can handle and still shoot 30 weddings, a hand full of portraits and commercial work. The Rock Stars preform, we shoot AND teach a little. I wouldn’t have it another way. The most expensive information a new photographer can purchase these days is usually the least accurate, for many reasons.
    Thanks for taking the time to tell it like it is! Keep it up…
    Best,
    Joe Barnet

  44. Posted April 11, 2012 at 9:49 pm by trudy | Permalink

    AMEN!!

  45. Posted April 11, 2012 at 11:00 pm by Kelly | Permalink

    This is so true in quite a few industries. I own a flower shop, scrapbooking supplies and cafe store. So many people get into business – think its easy and they can make money too without realizing the true overhead. Everyone either thinks you are rich if you have your own business (I wish) and you are not in business to be a not-for-profit. Undervaluing your time and expenses brings down everyone in the same industry and too hard to make giant pricing changes later on when you’ve realized your mistakes. And it damages other businesses that were on the right track.

  46. Posted April 11, 2012 at 11:06 pm by Sandra Henri | Permalink

    Thank-you for saying it as it is!

  47. Posted April 11, 2012 at 11:22 pm by Amy 3 Peas | Permalink

    Rock on Jodie :)

  48. Posted April 11, 2012 at 11:48 pm by Candice | Permalink

    I completely agree! I was looking into advertising with a company yesterday, and decided to look at the photographers who are already advertising with them. That was a total shock! There were photographers who had a really cute logo or awesome website, but their pictures were NOT professional grade! I couldn’t believe it! I’ve worked my butt off getting to where I am today, and it’s not because it’s fun and people pay me! It’s what I do, and who I am, and I can’t imagine doing anything else.

  49. Posted April 12, 2012 at 12:03 am by Janet | Permalink

    Very well said. Thank you for speaking out for all of us who are working hard and trying to do it the right way.

  50. Posted April 12, 2012 at 1:29 am by Shelly Hoffman | Permalink

    I love you. I need you! : ) Thank you so much for writing this!!!

  51. Posted April 12, 2012 at 5:02 am by Elysha | Permalink

    Excellent article!

  52. Posted April 12, 2012 at 6:06 am by GingerMurray | Permalink

    Some very great advice in here! (was passed along in a forum). I do have a few thoughts though…
    -can you elaborate, for the sake of the newbies, what you mean by “learn business management?” (I am not a newbie…so it’s not for me… I am saying it’s just a pretty broad statement and might be more resourceful with examples).
    -I think it’s completely fine to rent a backup camera to start off with, especially if a person only has a few sessions the first year of business. A backup camera is of course important… I think it matters less how they get it.
    -If someone is going to be a natural light, outdoor photographer (non-wedding), I don’t feel that it is necessary for them to be focusing on all lighting conditions… so, it really depends on what type of photographer they decide the want to be in their business plan/vision.
    -Learn photoshop…. I know of a handful of people who started out with just LR and learned photoshop 2nd… Don’t forget about LR and aperature. Photoshop isn’t the only way:)

    • Posted April 12, 2012 at 10:46 am by Jodie | Permalink

      Hi Ginger, when I say learn business management, I mean – go take business management courses, read business management books. What drives me so crazy is the photographers who say, “so how do I come up with my pricing?” and I tell them the exact steps and the exact equations that they should use. I can’t tell you what your pricing should be until you give the figures to the equation – the equations are what is going to tell you exactly what your pricing should be to turn a profit. When I say this, most photographers come back with “But that’s so much to learn” or “that is so involved” or “I don’t have time to learn all that”. This is why our industry is in the state it is in because so many aren’t willing to learn how to run a business. Have you ever seen someone with really bad work that gets a lot of clients and stays in business for 20 years with no problems? That is because they know how to run a business. It doesn’t cost a thing to learn business management either. You can even go to your local Small Business Development Center at local community college and the courses are usually for free.

      Yes, of course PhotoShop isn’t the only way – that’s part of the common sense I am talking about, we don’t need to split hairs here – but look how many people think PikNik is professional enough. *sigh*

      As far as natural lighting goes – if you plan on never getting outside the box of natural lighting, and never find yourself in a situation where there is too much sun (and fill light could benefit your work greatly) and you totally control every aspect of when you shoot and don’t let clients talk you into shooting other times a day, and if you are ever contacted to do a commercial shoot where they prefer you use artificial light, and you plan on saying no to that commercial contract, yeah, that’s fine, don’t learn natural lighting…. but I never understand the concept of not bettering yourself as a professional photographer and becoming more well rounded as a professional photographer. Growing is so important.

  53. Posted April 12, 2012 at 7:17 am by Asther | Permalink

    I’m so glad I found your articles here. Serves as a constant reminder as well as helps guide me towards the direction I want to go in my own biz.

    Thank you so much Jodie!

  54. Posted April 12, 2012 at 7:22 am by Heck | Permalink

    Got irritated about 3 paragraphs in, however surely if you’re the one wanting to build the portfolio then sessions should be free for those who choose to have someone so inexperienced photograph them?

    • Posted April 12, 2012 at 11:07 am by Jodie | Permalink

      You are irritated probably because you haven’t seen what is going on in this industry. Okay, you are right, so what if someone gives out a couple free sessions at the very beginning – but most of what I see is women (usually) who do not feel their worth and because they feel like they can always improve their images, they get self-conscious and then pretty soon, a year or two have gone by and they are STILL giving away free sessions. Many women in this industry are stay-at-home moms, and they feel guilty charging people for their hard work. Yes, we can ALL improve our work, so if someone is waiting until their work is “perfect”, they will NEVER start charging. The thing is, if you are going to be a business, you have to take the emotions out of it. Business is business. If you start a brand new restaurant and have no experience running a restaurant and are not sure about the menu, but you start accepting customers, you are not going to give the food away for free, right?

  55. Posted April 12, 2012 at 1:29 pm by Candy Avera | Permalink

    Love love love love love.

    Have I mentioned how much I love this?

  56. Posted April 12, 2012 at 2:26 pm by Angela | Permalink

    I have a few mixed emotions on this one. I started my business a year ago… yes, I got a business license and pay my taxes. I want to do it the right way. I have signed up for a workshop about the business aspect of photography that starts in a few days. I know it will help and I can’t wait for it to. At this point I can take your information as constructive and move forward, but a few months ago it would have been a little tougher. I never gave away free sessions, but my prices have been pretty low. You mentioned that this is a business and that emotions don’t belong in it.. and I agree to a point. If you aren’t concerned about the quality of your product then your business won’t last long. My struggle was whether my work was good enough to charge x number of dollars. I know there is an equation to follow but if you are trying to sell a McDonalds cheeseburger for $8 you aren’t going to get much business. I can’t tell you how many articles I’ve read similar to yours. It’s tough for somebody to get good honest feedback in this industry. There is so much bashing and not a lot of direction. I know it’s frustrating for professional photographers who have worked so hard to get their business to where it is to see a bunch of “newbies” give their work away. I’m starting to see that as well. I want to do things right and know that half the people around me are just concerned about qantity as opposed to quality. I want quality because eventually the word will get around about my work and not my price. It’s tough for beginners and it helps to have people critique instead of condemn. I am self taught through books mainly.. and lots of practice. At this point I don’t have a lot to invest, although I do invest some. I just have to limit what I put into it so I don’t get in over my head. There is a lot to consider and not everybody has the same “I think I’m a professional because I have a nice camera” mentality. So, although I think your article has a LOT of good information, I think it would be more beneficial to be constructive as opposed to just a relief of frustration. Maybe the industry would get stronger if more people were willing to share an honest critique from time to time. Reach out instead of stomp down. This is just my opinion and is meant in no way to be argumentative. I appreciate the information you provided.

    • Posted April 12, 2012 at 2:43 pm by Jodie | Permalink

      Angela – I just did an honest critique on the Professional Photographers of America board on FB (search it, and request to join, I would be happy to watch for you and add you) and as you can see there, I was bashed for giving an honest critique. Most photogs don’t want constructive criticism anymore, they want to hear “Oh, your work is so great!” It’s a shame because I remember getting CC and at first feeling defensive, but I used that CC in order to better my craft. Nowadays, so many people don’t want to hear honesty that they have even started a “Be Nice Movement” that seems to be against anyone saying anything but “Your work is amazing”. It very much is frustrating. I hoped to offer in this article, those 10 steps as a reality check in that business is really that important to being a success.

  57. Posted April 12, 2012 at 2:33 pm by Brooke Schultz | Permalink

    Great advice, but–every teen needs a computer every few years?!!
    YIKES.

    • Posted April 12, 2012 at 2:39 pm by Jodie | Permalink

      haha, Brooke – depends… my son is into computer programming and is taking special classes in high school for it. We bought both kids laptops but he needs a desktop with more to it for what he’s doing…. so now we are going to refurbish one of our old ones…. but yeah…. it can get really really expensive for all kinds of things… My daughter rides horses – her goal is to use her horse jumping to get a college scholarship… horses aren’t cheap, boarding isn’t cheap, saddles aren’t cheap, and lessons aren’t cheap… arggghh!!! ;)

  58. Posted April 12, 2012 at 3:00 pm by Trish | Permalink

    One more thought to add to the idea of a “Be Nice Movement.” It might not be much of a stretch to say that those that can’t gut out the HONEST critique are not serious photographers after all…

  59. Posted April 12, 2012 at 4:47 pm by Tiffany | Permalink

    This article has been a wake up call/reality check for me. I am one of those who undercharge simply because I am afraid of asking for more, even though I know I damn well deserve it. I am revisiting my business plan and going from there. THANK YOU!!! I am hoping other photographers read this and realize what they can improve on. The truth can hurt but it also helps. :-)

  60. Posted April 13, 2012 at 3:29 pm by Larry Mofield | Permalink

    I agree with the article.Everybody wants to be or thinks they are photographer now days.

  61. Posted April 13, 2012 at 3:31 pm by Jenny Barnes | Permalink

    this is so amazingly well written!! the competition is so hard with every other person only charging $75 for a session and all jpegs. How does anyone make any money!?! its so frustrating to me! i wish every newbie would read this article instead of that other piece of garbage with such bogus advice. the sad thing is tho, i think most people reading this, are already the ones who agree with you whole heartedly!

  62. Posted April 13, 2012 at 3:59 pm by Carly | Permalink

    Awesome article, Jodie… I couldn’t have said it better myself!

  63. Posted April 14, 2012 at 4:37 pm by Linda | Permalink

    Very well said and needed to be said. I hope lots of newbies read this and take note – maybe the industry can be saved from itself. Thanks for taking the time and effort.

  64. Posted April 16, 2012 at 3:27 am by Lindsey | Permalink

    I think “we” mostly the women in this industry work for pats on the back or for a pittance because “we” are happy to make something. Most of us are trying to add to a family income or cover for a job loss…so it seems good when we make something. eople say…”ohhh, how nice you can take photos and raise your babies.” They are basically say “how cute”. They don’t pay for cute and SAHM is basically someone you pay nothing as they are happy with just being noticed. Ughhh

    I am a former military spouse and at this point almost a former photographer. I come to photography with a Masters in documentary photography. I have spent the years on and off photographing and am at this point wondering what it is all for?
    I am tired of looking for approval in what I do and how I price. Yan Palmer wrote an article “Sick of It” She got a lot of heck for it from some people. Bottom line is her work rocks and its still hard for her!
    I dont get too fluffed with the competition at rock bottom prices as I don’t want those clients anyway and chances are they don’t want me either.

    But at this point I am sick of it.

  65. Posted April 17, 2012 at 6:43 am by Doug via | Permalink

    I agree on most topics here however, many of you are missing one particular problem… Technology! The problem isnt so much the hobbyist going pro, or trying to undercut everyone else. As of now, anyone can go buy a camera and start shooting and get far better pictures than we could in the 90′s for example. There is def an art and much trial and error in photography. We all know it! But look at the advances in point n shoot cameras, iphone, apps with one touch filters, etc.
    The much overused phrase i hear often is, ” oh i dont need a photographer to rip me off, i will do it myself”
    And the horror stories of “my photog said 2000$ for the wedding, but said nothing about prints, now i have to come up with an additional 1500 for that!”
    Im not judging here, only stating what ive heard many times.
    As a newbie in this industry i try my very hardest to do what many do not! I refuse to stand around with my 70-200 and shoot in a circle. Which i have seen many do over the years at weddings. Photogs are no different than many other businesses falling victim to the internet and its technology availability. On the side i do hardwood floors. I am very good at it, at 11 years now, i know a good bit. However, many potential customers have simply gone to home depot, bought wood, had it delivered, rented a nail gun, called some buddies, bought beer and pizza, and got the job done. Peoe always look for the best deal in any market. So i disagree when you say no one will work for pats on the back. Because many people barter and try to one up the professional trying to make a living, by doing it theirself or having a neighbor do it. One person asked me once, after cLaiming i devalue the industry, would i replace my toilet if it broke? I said absolutely yes. And i have replaced them. Why would i pay someone to do what i can do for free? Why would i pay 150$ an hour plus travel time and a lunch break, when i can go to home depot and do it my self? Hers another example, many of us cook for ourselves, and have friends over for large bbq’s… Does that mean we are devaluing the food industry by not going out and paying for others to make us food? Absolutely not.
    I agree with you jodie on the business side of all your thoughts. Thing is photogs, like many other trades have gotten a bad name over the years of film and all those photog masters they were and many still are. But when a happy wedding couple hears 3500$ for pictures, they freak out. But they just dont understand nor do they see what actually is involved. And worse, they dont care! They dont know life without internet, and ease of getting a nice camera. And too bad because they wont find out until uncle jim gives them 2400 overexsposed, underexsposed, blurry, no framing images that totally suck! And at that point they are not going to come to you and say you were right! Only one person has admitted to me, they should have used me over doing it theirself, ONE!
    Oh and about the car reference, have you ever parked outside of an auto parts store? So many peoe tryin to fix their cars. But thats just another trade that has gotten a bad name over the years and as well has fallen victim to the internet its availability of parts for cheap.
    I am not taking anyones side here, i am only saying how i see it. Photography is a different beast these days. The camera moms will figure out a way to do it cheaper, just as well they will make their own crafts and clothing, some teach their kids at home, some do natural birth at home rather than go to hospital. Off topic, but just trying to open it up here. Ive said before, everyone disagreed, i think full time photographers had better find something else to lean on. I honestly think in another 20 years it will be a extremely difficult to live on. I mean look at the iphone 4s. I would not shoot a wedding on an iphone no! But i have recently printed an 8×12 and an 11×14 straight from the iphone and the quality is just plain amazing. Def not better than my 5D, yes canon guy, but for a strictly pull out of my pocket and shoot camera…it is what many peoe are turning to. Or atleast potential customers anyway.
    So, hope i didnt offend anyone, just telling it as i see it.
    My final thought however, anything we as artists do, must be 100% custom. That is where we as individuals seperate ourselves from the artist next to us. We can all get an image of the same setting sun, but how you the photographer makes the viewer see it is whats important. But thats just my 2.8 cents

  66. Posted April 20, 2012 at 11:38 pm by miken | Permalink

    thank you for this post! coming from a seasoned photographer like you this really opened my eyes. i’m brand spankin new to photography and only do mine as a hobby for friends and family. if i ever do get into doing it professionally i’ll make sure not to devalue the business. i think people need to be more aware of pricing and what “free” really means. thank again for posting.

  67. Posted April 21, 2012 at 1:03 am by Faith Massey | Permalink

    Well said Jodie! I think the hardest thing for photographers is to be different. Don’t look at what everyone else is doing or charging. Be educated, master your craft and charge appropriately! I have clients who get sticker shock sometimes, but I always educate them on what the difference is between a professional photographer and an amateur. Most of the time they feel grateful to have had someone take the time to educate them, and more confident that they are making a good investment.
    Thanks for the great article!

  68. Posted June 13, 2012 at 3:12 am by marie | Permalink

    Anyone who would give 100 sessions away for free is doomed, even if they read that advice from some other pro. Common sense, and basic math, if what you make < what you spend, you failed.

  69. Posted June 14, 2012 at 5:44 pm by Olivia G. Pritchard | Permalink

    LOVE this post. Spot on. But since I hate business and feel like I could be making much more profit by taking more sessions and spending the majority of my time shooting/editing/selling, I’m hiring out for a business manager. I have to understand it, but I don’t want to have to spend most of my time on it. Would love to hear your thoughts on this approach…

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